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Audio CD with 60 minute transcript booklet.
How do you congratulate someone, say that you are sorry, give a complement to someone or be as polite as possible when asking for something? You will find lots of suggestions to be able to express yourself in a more or less formal manner in all situations.
How to congratulate somebody, how to say you're sorry or how to give your opinion as politely as possible. What to say in both formal and informal contexts when being polite is essential. CD and booklet.